Emergency Vets in Stoke-On-Trent

Willow Veterinary Clinic, located in Stoke-On-Trent, is a well-regarded veterinary facility with a strong reputation, as evidenced by its impressive 4.7-star rating from 282 reviews. This level of feedback suggests a high level of customer satisfaction and reliability. The clinic is not just a standard veterinary practice; it is also a Veterinary Nurse Training facility and provides emergency veterinary services, indicating a broad range of expertise and readiness to handle urgent cases. The reviews present a varied picture. On the positive side, many clients, such as Zo H and Linda Lawton, have expressed long-term trust and satisfaction with the clinic. Zo H, a client for 35 years, praises the clinic's highly skilled, ethical, and compassionate care, specifically mentioning Mr. Curry and his team. Similarly, Matthew Cooke highlights the attentive care and accessible advice provided by the staff, reinforcing the clinic's reputation for excellent service. However, there are also some negative reviews that cannot be overlooked. Jolanta Skulskiene recounts a disappointing experience with a dismissive and unhelpful vet, while Rachel Stevenson criticizes the clinic's handling of a stray cat situation, particularly noting poor customer service from the reception staff. Overall, Willow Veterinary Clinic appears to be a highly regarded establishment with a few areas for improvement, particularly in customer service interactions. Despite the negative reviews, the overwhelming majority of feedback is positive, indicating that the clinic is a trusted and reliable choice for pet care in the Stoke-On-Trent area.

Lime Trees Cat Clinic, located in Stoke-On-Trent, is a specialized veterinary facility dedicated exclusively to cats, offering a calm and stress-free environment for feline patients. The clinic is highly rated, boasting an impressive 4.7-star rating from 115 reviews, indicating a strong reputation for quality care. The clinic is known for its exceptional service, as reflected in the numerous positive reviews. Clients consistently praise the knowledgeable and compassionate staff, particularly highlighting individuals like Becks, a veterinarian noted for her professionalism and empathy. The clinic's commitment to feline welfare is further demonstrated by its provision of emergency veterinary services and its status as a Veterinary Nurse Training facility, reflecting a high level of expertise and dedication to advancing veterinary knowledge and care. While most reviews are overwhelmingly positive, one review does mention recent price increases for certain treatments, such as vaccinations and neutering, which may be a consideration for budget-conscious pet owners. Despite this, the clinic's overall value is highly regarded, with many clients emphasizing the peace of mind and superior care provided by the team. Lime Trees Cat Clinic also offers a pet health club, a plan facilitating regular vaccinations and health checks, which is appreciated by clients looking for comprehensive and consistent care for their cats. Overall, the clinic is recommended for its specialized cat-friendly approach and the genuine care exhibited by its staff, making it a top choice for cat owners in the North Staffordshire area.

Stoke PDSA Pet Hospital in Stoke-On-Trent is a well-regarded veterinary facility, evidenced by its impressive 4.6-star rating based on 1,134 reviews. This high rating, coupled with the large number of reviews, indicates strong community trust and satisfaction with the services provided. The clinic specializes in emergency veterinary care and also functions as a veterinary nurse training facility, underscoring its commitment to both immediate pet needs and long-term professional development. The written reviews generally reflect a high level of care and compassion from the staff. Several customers, such as Summer-Nicole Silvester and Sham, praise the clinic for its empathetic approach and professional service during difficult times. These clients emphasize the staff's dedication to treating their pets with care akin to family members, even in critical situations. Daniel Lewis-Dayle's experience further highlights the supportive and welcoming environment, noting how the clinic successfully reunited him with his pet after a distressing incident. However, not all feedback is positive. Tommy Murphy's review presents a stark contrast, describing a misdiagnosis that led to the loss of his pet, showcasing that not every experience meets expectations. This highlights the importance of weighing individual reviews within the broader context of the overall rating and numerous positive reports. While specific pricing information is not disclosed, the clinic is part of the PDSA network, known for offering affordable veterinary services, particularly to those in need. Overall, Stoke PDSA Pet Hospital is recognized for its compassionate care and professional service, making it a valued resource in the Stoke-On-Trent community.

Rogers, Brock & Barker Veterinary Surgeons, located in Stoke-On-Trent, is a well-regarded veterinary clinic that also functions as a Veterinary Nurse Training facility and offers emergency services with extended hours. With a Google Maps rating of 4.3 stars based on 463 reviews, the clinic is generally well-received, though not without some concerns. The majority of reviews highlight the clinic's exceptional care and professionalism. For instance, Rachael Brunt, who encountered the clinic during an emergency, praised the empathetic and thorough care provided by the staff, particularly Bruce, Chloe, and Liam. Her positive experience led her to switch her regular vet to Rogers, Brock & Barker despite the distance. Similarly, Hellena Raisewell commended the staff for their kindness and professionalism during her Pomchi’s surgery, expressing gratitude for the comfort and confidence they provided. Janet Woollam's review further supports this positive sentiment, noting the caring and professional staff who reassured her during her dog Milo’s surgery, with no complaints about her experiences. Claire Gordon also shared a heartfelt review about the compassionate care her family received during a difficult time with their cat, Rupert. However, not all feedback is positive. Acquilla Hodgkinson expressed frustration over a delayed refund, describing poor communication and an unresolved issue despite multiple follow-ups over several weeks. This review highlights a potential area for improvement in the clinic's administrative processes. Overall, Rogers, Brock & Barker Veterinary Surgeons is highly praised for its compassionate and professional veterinary care, although there is room for improvement in handling administrative concerns.

County Vets Alsager, located in Stoke-On-Trent, is a veterinary clinic that offers a range of services including emergency veterinary care and veterinary nurse training. The clinic has a Google Maps rating of 4.6 stars based on 72 reviews, indicating a generally positive reception. However, the detailed written reviews present a mixed picture. Positive feedback highlights the clinic's friendly staff and commendable care. For instance, Ross Evans praised the warm and friendly experience for his border collie, mentioning exceptional care that went above and beyond expectations. Similarly, Nicola Michaelson appreciated the professional and friendly service for her Sprocker puppy's vaccinations, also noting the benefits of their Healthy Pet Club. Conversely, some reviews express severe dissatisfaction. Carl & Brett Rutter criticized the clinic for ineffective treatment and high costs for their Labrador, ultimately finding better results elsewhere. Aaron Worrall's review warns of being misled by the clinic's Healthy Pet Club and unnecessary procedures, expressing frustration over unexpected charges. Another reviewer, coopuk, recounted a deeply distressing experience involving a lack of communication regarding treatment risks, leading to their pet's tragic passing. This review highlighted issues with the vet's professionalism but acknowledged the desk staff's helpfulness. Overall, while County Vets Alsager has a solid overall rating, the detailed reviews suggest potential concerns, particularly regarding communication and treatment transparency. Prospective clients may want to weigh these mixed reviews carefully when considering this clinic for their pet's care. Transparent pricing information is not readily available.