Rogers, Brock & Barker Veterinary Surgeons - Cheadle – Vets in Stoke-On-Trent
Clinic Overview
- Compassionate end-of-life care is the strongest recurring theme, with several owners describing empathetic support during euthanasia and saying staff treated their pets as individuals. - Clear communication and unhurried appointments come up repeatedly, with owners saying vets took time to explain options, answer questions, and talk through treatment plans. - Friendly, reassuring staff are mentioned often, including positive comments about emergency care and a thoughtful photo given to an owner after their dog’s minor surgery.
Services
- •General veterinary care: consultations, diagnostics, vaccinations, parasite control, neutering, and microchipping.
- •Surgery and dental care: routine surgery and dentistry are listed, and one owner specifically praised the handling of their dog’s minor surgery.
- •Nurse and routine support: nurse consultations, six-month health checks, blood pressure checks, grooming, nail clipping, and anal sac expression.
- •Travel, home visits, and emergencies: pet travel documentation, home visits, and 24-hour out-of-hours care via MiNightVet with full-time night staff. Reviews also include a positive emergency visit.
- •Referral services: orthopaedic surgery, soft tissue surgery, keyhole surgery, and ophthalmology referrals.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One reviewer felt the clinic was expensive, mentioning a £55.50 consultation fee and a separate dispensing charge for medication, but most feedback focuses more on the standard of care and communication than on cost.
People
No individual clinicians are named in the available information. Reviews consistently praise the vets and wider team for being friendly, calm, and thorough, with one owner specifically thanking a “gentle lady vet” for her kindness during euthanasia care.
Reviews
Google rating: 4.6/5 from 71 reviews.
- •Compassionate end-of-life care is the strongest recurring theme, with several owners describing empathetic support during euthanasia and saying staff treated their pets as individuals.
- •Clear communication and unhurried appointments come up repeatedly, with owners saying vets took time to explain options, answer questions, and talk through treatment plans.
- •Friendly, reassuring staff are mentioned often, including positive comments about emergency care and a thoughtful photo given to an owner after their dog’s minor surgery.
- •Pricing concerns appear occasionally, mainly in one strongly negative review about consultation and dispensing fees, against an otherwise very positive pattern of feedback about care and professionalism.
