Rogers, Brock & Barker Veterinary Surgeons - Cheadle | Vets in Stoke-On-Trent, Staffordshire

- Compassionate end-of-life care is the strongest recurring theme, with several owners describing empathetic support during euthanasia and saying staff treated their pets as individuals. - Clear communication and time taken in appointments come up repeatedly, including owners saying vets talked them through options, answered questions, and gave thorough explanations by phone when needed. - Friendly, reassuring staff are mentioned across reviews, and one owner highlighted a thoughtful extra after minor surgery: a photo of their dog to take home.

Rogers, Brock & Barker Veterinary Surgeons - Cheadle is part of CVS and offers first-opinion veterinary care with access to referral and emergency services listed on the practice website. Recent feedback often highlights unhurried appointments where vets explain options clearly and take time to answer questions. Reviews are especially warm about compassionate end-of-life support, and one owner also praised the handling of minor surgery, including a photo of their dog to take home.

Services

•General veterinary care: consultations, diagnostics, vaccinations, parasite control, neutering, and microchipping.
•Surgery and dental care: routine surgery is listed on the website, including dentistry. Recent feedback also mentions a dog having minor surgery, with the experience described positively.
•Nurse and routine support: nurse consultations, six-month health checks, blood pressure checks, grooming, nail clipping, and anal sac expression.
•Travel, home visits, and emergencies: pet travel documentation, home visits, and 24-hour emergency/out-of-hours care via an on-site dedicated emergency service with full-time night staff (MiNightVet). One review also mentions attending in an emergency.
•Referral services: orthopaedic surgery, soft tissue surgery, keyhole surgery, and ophthalmology referrals.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. One reviewer specifically mentions a £55.50 consultation fee and an added dispensing fee for prescribed medication, and viewed this negatively. Most other recent reviews focus more on the standard of care and communication than on cost.

People

No individual clinicians are named in the available information. Reviews consistently praise the wider team for friendly, unrushed appointments, clear explanations, and compassionate handling of difficult visits; one owner also thanked a “gentle lady vet” for her kindness during euthanasia.

Reviews

Google rating: 4.6/5 from 69 reviews.

•Compassionate end-of-life care is the strongest recurring theme, with several owners describing empathetic support during euthanasia and saying staff treated their pets as individuals.
•Clear communication and time taken in appointments come up repeatedly, including owners saying vets talked them through options, answered questions, and gave thorough explanations by phone when needed.
•Friendly, reassuring staff are mentioned across reviews, and one owner highlighted a thoughtful extra after minor surgery: a photo of their dog to take home.
•Pricing concerns appear in one negative review, which criticises the consultation fee and dispensing charge; this sits alongside a broader pattern of very positive comments about care and professionalism.

Reviews for Rogers, Brock & Barker Veterinary Surgeons - Cheadle

Note: Showing the 10 most recent Google reviews out of 69 we track in total. Recent reviews may not be representative of overall sentiment.

charlotte Hudson

5 months ago

I couldn’t recommend RBB enough, all the staff are incredibly friendly and it’s clear to see they have a genuine passion for what they do. They never make you feel rushed when attending appointments. They take the time to give you the information needed and answer any questions. My dog recently went in for minor surgery and i even got a little photo of her to take home which I thought was a lovely touch. I have visited 3/4 branches and all are brilliant.

Jacqueline Bettany

12 months ago

I recently brought whiskey in to see the vet ,he was over 18years old.ofcourse we tried to prepared ourselves for the loss of a much loved pet. But you can not prepare, it was necessary for whiskey to not have any more seizures, not knowing if he was in pain. End of life care was quick a d dealt with such empathy,even taking time to listen to stories about my beloved beautiful little boy. I felt like he, was not just another dog passing away, he was very special. Thanks So much,it means alot. Kevin and Jacqueline x

Patricia Worsdale

1 year ago

It’s a very sad time, and stressful, when a much loved dog has to be put to sleep. Recently, this happened to us, and because I was stressed, I forgot to thank the gentle lady vet for her kindness. So thank you for helping us (dogs name : Lily, 11.09.24)

Alison Heath

2 years ago

Rip off Britain at its best ! Not only does Rogers, Brock and Barker charge a whopping £55.50 for a consultation which probably lasts max 20 minutes at most, they then charge a dispensing fee on top for medication prescribed! Ever likely so many animals in this country are suffering needlessly when companies like this put profits before animal welfare! A license to print money !!!!!

Hollie Turner

Gareth

Despite the sad circumstances of bringing my cat to this veterinary clinic as an emergency, I was extremely impressed with the care and professionalism shown by the staff. Although my cat was ultimately too ill to recover and had to be put down, the staff were incredibly compassionate and understanding throughout the entire process. They explained everything clearly and provided comfort during a difficult time. I am grateful for their exceptional service and would highly recommend this clinic to anyone in need of veterinary care.

Sarah

4 years ago

Dudley Cat will just about tolerate you, but I think your service is amazing. Always thorough & talk me through everything. I feel at ease knowing Dudley is well looked after. :)

Kate Reynolds

5 years ago

Following Covid measures means having to hand your dog over and wait outside. Luckily Muppet is fond of the staff at R,B&B so no problems. I had a phone call for an in-depth discussion with the vet which ended with a satisfactory treatment plan.

Rogers, Brock & Barker Veterinary Surgeons - Cheadle