Red parrot with food bowl

Charter Veterinary Surgeons

#12 Vet in Stoke-On-Trent, Staffordshire

4.5
Corporate

Charter Veterinary Surgeons – Vets in Stoke-On-Trent

Updated January 2026

Clinic Overview

Charter Veterinary Surgeons is a veterinary practice that also operates as a Veterinary Nurse Training facility. Reviews most often describe a clinic geared toward routine preventive care and ongoing support for long-term clients, with specific mentions of annual booster vaccinations, kennel cough vaccination (intranasal), and parasite treatments dispensed to take home. Several owners also mention the team being willing to fit appointments in at short notice, while one review flags a practical downside: tight parking.

Charter Veterinary Surgeons is a veterinary practice that also operates as a Veterinary Nurse Training facility. Reviews most often describe a clinic geared toward routine preventive care and ongoing support for long-term clients, with specific mentions of annual booster vaccinations, kennel cough vaccination (intranasal), and parasite treatments dispensed to take home. Several owners also mention the team being willing to fit appointments in at short notice, while one review flags a practical downside: tight parking. One long-standing client notes that the practice no longer provides a direct 24/7 out-of-hours service (as it previously did).

Services

Based on the structured data and latest reviews, services and provisions specifically mentioned include

  • Veterinary Nurse Training facility
  • Vaccinations: annual booster jab; kennel cough vaccination given “up the nose” (intranasal)
  • Parasite prevention supplied to take home: Droncit wormer; Symparica flea treatment
  • Health pack scheme: described as a monthly instalment plan that can avoid a “big bill” at the visit (exact inclusions/price not stated)
  • Cat and dog care: cats and dogs are explicitly referenced in reviews (specific diagnoses/procedures not described)

People

Named team members mentioned in reviews

  • Marcus (vet): repeatedly singled out by a long-term client (35 years) as a reason they’ve stayed with the practice.
  • Natalie (vet): mentioned in multiple reviews; one owner thanks her for the care shown to their pet, and another recounts Natalie commenting positively on their dog’s behaviour during a vaccination visit.
  • Ray (front desk): highlighted by a long-term client as part of what makes the practice work well for them.

Reviews

Google rating: 4.5 stars from 69 reviews.

  • Continuity and loyalty: multiple reviewers mention staying with the practice for decades (30–35 years).
  • Being accommodated when needed: one reviewer says the team is “always willing to fit you in last minute.”
  • Preventive-care visits described in detail: a recent account mentions an annual booster, intranasal kennel cough vaccination, and taking home Droncit and Symparica.
  • Costs and payment approach: one reviewer calls pricing “quite reasonable,” while another notes prices have gone up; a separate review says their health pack monthly instalments meant there was “no big bill” at the appointment.
  • Practical negatives noted: one reviewer deducts marks due to very tight parking.
  • Out-of-hours change: one long-term client says there is no longer a direct 24/7 out-of-hours service through the practice.

Special Services

Vet Nurse Training

Location

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Charter Veterinary Surgeons | Vets in Stoke-On-Trent, Staffordshire | Updated January 2026