Charter Veterinary Surgeons – Vets in Stoke-On-Trent
Clinic Overview
Charter Veterinary Surgeons in Stoke-on-Trent is a Vets Partners practice and a veterinary nurse training facility. It is mainly described as a clinic for routine preventive care and ongoing support, with review examples including annual booster vaccinations, intranasal kennel cough vaccination, and parasite treatments to take home. Owners also mention being fitted in at short notice, while practical downsides raised in reviews include tight parking and the lack of a direct 24/7 out-of-hours service through the practice.
Charter Veterinary Surgeons in Stoke-on-Trent is a Vets Partners practice and a veterinary nurse training facility. It is mainly described as a clinic for routine preventive care and ongoing support, with review examples including annual booster vaccinations, intranasal kennel cough vaccination, and parasite treatments to take home. Owners also mention being fitted in at short notice, while practical downsides raised in reviews include tight parking and the lack of a direct 24/7 out-of-hours service through the practice.
Services
- •Veterinary nurse training facility
- •Routine preventive care for cats and dogs, with review examples including annual booster vaccinations and kennel cough vaccination given intranasally
- •Parasite prevention to take home, including Droncit wormer and Symparica flea treatment
- •Health pack scheme, described by one owner as a monthly instalment plan that avoids a large bill at the visit
- •General vet care and ongoing support for cats and dogs, with reviews describing friendly consultations, follow-up care, and appointments being accommodated at short notice
Pricing
No published pricing information is currently available for this clinic.
People
Named team members mentioned by clients include Marcus (vet), Natalie (vet), and Ray (front desk). Recent reviews also praise the wider team, including the receptionists, nurses, and vets, for being friendly, caring, and helpful.
Reviews
Google rating: 4.5/5 from 71 reviews.
- •Many reviewers describe the team as friendly, caring, and reassuring, with several saying they have used the practice for 30 to 35 years.
- •Named praise appears for Marcus, Natalie, and Ray, and several reviews say pets were well looked after during routine visits and general care.
- •Recent service examples include annual boosters, intranasal kennel cough vaccination, take-home parasite treatment, and being fitted in at short notice; one reviewer also said the health pack monthly payments helped avoid a large bill on the day.
- •Negative comments are limited but include repeated complaints about tight parking, one upset owner who said staff repeatedly used the wrong name for their cat during a euthanasia appointment, and one long-term client noting that prices have gone up and there is no direct 24/7 out-of-hours service through the practice.
