Shires Vets Ltd – Vets in Stoke-On-Trent
Clinic Overview
Shires Vets Ltd is a long-established veterinary practice (the website says it has provided comprehensive veterinary care for over 70 years) and is also listed as a Veterinary Nurse Training facility. In recent reviews, owners describe the practice as set up for both routine care and urgent problems: one owner says they were taken in right away after their dog ate raw bread dough, and another mentions their dog had surgery with neat stitches afterwards. Several reviews also mention nurse appointments and staff handling pets calmly and gently, helping nervous animals settle.
Ownership is not clearly stated in the clinic information or website summary; however, one reviewer alleges the practice is “owned by a private equity firm” and links that to price increases, while many other recent reviews focus on clinical care and staff support.
Services
Services and capabilities specifically mentioned in the available information include
- •Urgent same-day assessment (example: dog that ate raw bread dough was “taken in right away”).
- •Surgery (one owner reports their dog had surgery and comments that the stitches were “really neat”).
- •Nurse appointments (a “little visit with the Nurse” is described, with gentle handling).
- •Nail/claw clipping (raised in a review discussing price increases).
- •Ongoing treatment for eye conditions is mentioned by one owner (no specific diagnosis given).
- •Veterinary Nurse Training facility (listed in the structured clinic data).
People
- •Garent (vet): named by one reviewer who credits him with treating their dog for “numerous eye conditions” and being present “at the end.”
- •Nurses: mentioned for gentle handling during a nurse visit (“treated very well and gently”).
- •Reception/front desk team: mentioned in multiple reviews; one owner specifically praises the “front desk ladies” after being fitted in urgently.
Reviews
Google rating: 4.8 stars from 463 reviews. “”
- •Fast help for urgent situations: one owner says they were brought in immediately after their dog ate raw bread dough, and treatment was provided quickly.
- •Calm, gentle handling of pets: owners describe animals being greeted and treated in a calm manner that put them at ease, including during nurse appointments.
- •Post-procedure results noted: one review highlights tidy (“really neat”) stitches after surgery.
- •Pricing/ownership concerns appear in a minority of reviews: one reviewer complains that a claw clip price “doubled overnight” and alleges private-equity ownership and “nickel & dime” charging; this conflicts with the otherwise strongly positive care-focused comments in the other recent reviews.
Special Services
Animals Treated at Shires Vets Ltd
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Shires Vets Ltd
Opening Hours
Hours
Reviews for Shires Vets Ltd
Note: Showing the 5 most recent Google reviews out of 463 we track in total. Recent reviews may not be representative of overall sentiment.
phillip brough
in the last week
The staff here are absolutely brilliant good at there jobs
Syeda Yusra J. Zaidi
a month ago
Ola Olinka
a month ago
I live this place! I can always rely on them. I recently called right after my dog ate raw bread dough, and they took me in right away. The lovely doctor helped me quickly. I love the front desk ladies! They're all great! Xx thank you
Timbo
2 months ago
I wondered why the price of a claw clip doubled overnight a few years back and did a bit of digging. Shires are now owned by a private equity firm, this means they will nickel & dime you for profit. We have since switched to a small independent vet and the prices are very nearly 50% lower. The only downside is that we have to chase our own insurance claims as this is how independents can keep costs low. I'm more than happy with that. Don't pay over the odds for your beloveds treatment, it's going the same way as US healthcare. Put a stop to it.
Timbo
a week ago
I wondered why the price of a claw clip doubled overnight a few years back and did a bit of digging. Shires are now owned by a private equity firm, this means they will nickel & dime you for profit. We have since switched to a small independent vet and the prices are very nearly 50% lower. The only downside is that we have to chase our own insurance claims as this is how independents can keep costs low. I'm more than happy with that. Don't pay over the odds for your beloveds treatment, it's going the same way as US healthcare. Put a stop to it.
Jannette Boyd Burton
3 months ago
I would definitely recommend, Bonnie was greeted & treated in a calm manner that put her at ease 👍🙂🐶
Josie Griffin
2 months ago
I've always been made reashured thant my cat would get all the treatment she has also I'm happy with how every one of the staff where helpful and friendly I will always take my cat there thank you
Sara Garside
4 months ago
Fantastic vets all the staff are fantastic. So friendly. Really kind with all animals. My dog had surgery today and I can't thank them enough stitches are really neat definitely would recommend
Louise Boon
5 months ago
We as a family have been using shires for years, and what a fantastic practice it is! I wouldn't trust anyone else with my dogs. The girls on reception,the nurses and the vets are all extremely polite, very friendly and put you at ease as soon as you walk in, nothing is to much trouble. All the staff are very professional, and genuinely care and show compassion to you're pets when needed. Garent treated our late staffie roxie with numerous eye conditions and he is just the best !! And we will forever be grateful to him for being there at the end. 5 STAR SERVICE ALROUND.
Di Shore
6 months ago
Returned to Shires Vets today for a little visit with the Nurse for my little fella. He was treated very well and gently. All the staff here are lovely. Me and my fur babies have always received outstanding support and care from Vets and Staff at Shires . That's why I've been a customer for over 30 years. Thank you 🥰💖
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