Bramble and Bear Veterinary Care – Vets in Stoke-On-Trent
No Prices
No Prices Tracked
Independent
Clinic Overview
- Katie is praised for a warm, reassuring front-desk manner. - Patricia is thanked for quickly identifying a kitten's problem and helping to save its life. - Dr Grace, Dr Thomas and Nurse Ben are highlighted for advice, treatment and nursing during an emergency case.
Services
- •Consultations, including at-home consultations. Reviews continue to mention calm handling for nervous or reactive pets, including a dog that barks throughout visits and a very fearful rescue cat, as well as prompt assessment of an 8-week-old kitten.
- •Urgent care and hospitalisation for acute problems. Recent examples include overnight care for a dog with a blockage, late-night emergency treatment after a dog attack, treatment that helped a young kitten recover, and out-of-hours care for degus.
- •End-of-life care, including put-to-sleep appointments and end-of-life care plans. Reviews mention compassionate euthanasia support and comfort-focused care, while one review also raises a serious complaint about an out-of-hours home euthanasia request.
- •Surgery and wider medical treatment. Surgery is listed by the clinic, and review examples include eye ulcer management, discussion of treatment options before surgery, and dental advice around a loose cat tooth.
- •Veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
Recent reviewers specifically mention Katie at reception and Patricia as a vet, alongside previously named team members Dr Grace, Dr Thomas, Nurse Ben, Dr Iona, Hannah, Matt, Anna and Lily.
- •Katie is praised for a warm, reassuring front-desk manner.
- •Patricia is thanked for quickly identifying a kitten's problem and helping to save its life.
- •Dr Grace, Dr Thomas and Nurse Ben are highlighted for advice, treatment and nursing during an emergency case.
- •Dr Iona is praised for patience and honesty with a very fearful rescue cat, while Hannah, Matt and Anna are remembered by a long-term client for especially compassionate care.
Reviews
Google rating: 4.6/5 from 215 reviews.
- •Many recent reviewers describe the team as kind, gentle and reassuring, especially during emergencies and stressful visits.
- •Owners often mention clear discussions of options and a sense that the clinic puts animal welfare first; examples include treatment for a blocked dog, an attacked chihuahua, a very young kitten, and out-of-hours care for degus.
- •Pricing is a positive theme in several reviews, with comments describing the clinic as transparent, honest and not overly expensive for emergency or dental-related care.
- •Negative feedback is mostly about waiting times and administration, including delays with insurance paperwork, medical records, registration communication, and one strongly critical complaint about an out-of-hours home euthanasia request.
Special Services
Vet Nurse Training
