Willow Veterinary Clinic – Vets in Stoke-On-Trent
Clinic Overview
- Several recent 5-star reviews describe the team as caring, considerate and professional, including accounts of a very poorly cat recovering well after treatment and new clients deciding to register both of their dogs after a reassuring experience. - Vicky is specifically praised for carrying out extra tests, talking through the options clearly and helping one owner feel they did not need to rush into a major operation. - Peter continues to stand out for calm, gentle communication in a serious case, and one family says they have trusted Mr Curry and the practice for 35 years.
Services
- •Emergency and urgent care: Emergency veterinary services are listed, including out-of-hours or extended-hours arrangements.
- •Diagnostics and investigations: In-house blood testing is noted, with one owner reporting liver and kidney results in about 20 minutes. More recent feedback also praises extra tests being carried out and different treatment options being explained before committing to major surgery.
- •Routine pet care: Reviews mention check-ups, injections and consultations for common problems, including kitten ear or skin issues, as well as treatment for poorly cats and dogs.
- •End-of-life support: Owners describe being talked through options clearly and gently when an older pet was very unwell.
- •Training facility: The clinic is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Peter: Praised for being kind, calm and clear when explaining blood results, further testing and options during a very difficult consultation.
- •Vicky Poole: Mentioned positively for carrying out additional tests and clearly explaining treatment choices for a dog.
- •Clive Curry (Mr Curry): Highlighted by a long-term client who says the family has trusted him and the practice for 35 years across three generations.
- •Wider team: Reviews often describe the staff as friendly, caring and professional, and one reviewer especially appreciated an Endon branch manager who called back and explained things clearly.
Reviews
Willow Veterinary Clinic has 4.7 stars from 289 Google reviews. Recent written feedback shows a mainly positive picture overall, with some clear negatives.
- •Several recent 5-star reviews describe the team as caring, considerate and professional, including accounts of a very poorly cat recovering well after treatment and new clients deciding to register both of their dogs after a reassuring experience.
- •Vicky is specifically praised for carrying out extra tests, talking through the options clearly and helping one owner feel they did not need to rush into a major operation.
- •Peter continues to stand out for calm, gentle communication in a serious case, and one family says they have trusted Mr Curry and the practice for 35 years.
- •Negative feedback mainly centres on communication and manner, including complaints about reception handling, a kitten consultation that felt dismissive, and one recently posted 1-star review that refers to an incident from many years ago.
