Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton
Vets in Stoke-On-Trent, Staffordshire
Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton – Vets in Stoke-On-Trent
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Rogers, Brock & Barker Veterinary Surgeons in Abbey Hulton, Stoke-on-Trent, is a veterinary clinic that offers a range of services, including a Veterinary Nurse Training facility and emergency veterinary services with extended hours. With a Google Maps rating of 4.4 stars based on 162 reviews, it appears to be a well-regarded establishment, though not without some criticisms.
The majority of recent reviews highlight positive experiences, emphasizing the clinic's helpful and attentive staff. Becky praised the team for their assistance during her puppy's visit, while Michelle Amor appreciated the follow-up call after her pet's operation, noting the staff's dedication to patient care. MJS Car Sales Limited shared a heartwarming story of how the clinic helped reunite a stray cat with its owner, showcasing their community involvement and commitment to animal welfare.
However, there are notable criticisms. Vanessa Ferreira expressed dissatisfaction with the clinic's diagnostic approach and billing practices, feeling let down by the service received. Similarly, Jon Fradley reported issues with the clinic’s pet care plan, citing unexpected charges and perceived shortcomings in treatment quality.
The clinic's pricing structure has been a point of contention for some, with complaints about unexpected costs, even for those on a monthly pet care plan. Despite these criticisms, the clinic continues to be recommended by many satisfied clients who appreciate the professional and caring staff. Overall, while the clinic enjoys a solid reputation, potential clients may want to discuss pricing and care plans in detail to ensure transparency and satisfaction.
Special Services
24/7 emergency care available
Veterinary nurse training provided
Location
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Animals Treated at Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton
Opening Hours
Hours
Reviews for Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton
Note: Showing the 5 most recent Google reviews out of 162 we track in total. Recent reviews may not be representative of overall sentiment.
Becky
2 weeks ago
Amazing vets! Took my puppy in today had my hands full with a pram they helped me out and took the dog in get injections and cut her nails. Would 100% recommend
Michelle Amor
a month ago
Amazing staff , even rang the day after see how Missy was after her operation… would recommend…. Excellent … Missy is now on the road of recovery thank you staff your amazing
MJS Car Sales Limited
a month ago
Helped immensely today with a stray cat we took in, we contacted them to advise we had a stray cat and asked for their advice. They advised to head along so it could be scanned for a microchip, we went down, the cat was scanned and the owner was contacted. The cat was 17 years old, deaf and had been missing for a week. The cat was reunited with its owner shortly thereafter. Thankyou for assisting.
Vanessa Ferreira
9 months ago
When you go to a vet and ask for help for your animal , they are suppose to offer help and try their best to investigate the animals health . In this day I was told that they didn’t know what what wrong with my pet and that they would prescribe antibiotics. Why would you prescribe antibiotics if you don’t know what’s wrong with it ?? Sad to say I’m going to cancel everything . Not only I have been paying for monthly pet care . I was gobsmacked when they made me pay £69 for the appointment and antibiotics, that were suppose to be for free. This vet surgery has gone so bad . So many other people are complaining as well . Only one vet has been nice . And I haven’t seen her since I first went in with my pet . And to finish, don’t even call them . They never answer the phone or read emails .
Jon Fradley
a year ago
I registered my Border Collie Pippa couple of months ago and took out the monthly pet plan. The kennel cough vaccination is covered in the plan. I wanted Pippa to have the vaccination because she had history of it and she mixes with lots of other dogs in different counties. I was told that she does not need it so after a disagreement she finally got the vaccination. A couple of weeks ago I noticed her scooting and biting herself. Personally I would not be surprised if the treatments are cheap and of poor quality. I taken Pippa to the nurse at a cost of £28 to clear her anal glands out. The issue carried on so a couple of days ago I called the vets and was told to bring her down at no cost because you get so many visits in with the plan. The vet examined Pippa and checked her glands which were fine. I was told she might need some anti inflammatory tablets. When I went to pay for my tablets I was faced with a bill of £69.78 for the tablets and consultation. I was told by the receptionist I had to pay. You have to sign into this plan for 12 months but after then I will be taken Pippa elsewhere.
