Hope Veterinary Surgery

Hope Veterinary Surgery is an independent practice established in 2009. The website describes a team of 30+ staff including 10 vets, and says they treat a wide mix of species (dogs, cats, horses, sheep, cows and iguanas). In recent reviews, owners repeatedly mention smooth organisation and being able to get urgent help quickly—one describes being offered an emergency appointment within an hour after a pet’s operation. A named vet (“Debbie”/“Deb”) is singled out more than once for explaining things clearly in an easy-to-understand way, and one long-term client specifically mentions strong post-operative care.

Services

• •Species treated (from the clinic website): dogs, cats, horses, sheep, cows, iguanas.
• •Emergency arrangements (from the clinic website): emergency cover is provided by MiNightVet Stoke outside of opening hours.
• •Post-operative support (from reviews): post-operative care is explicitly mentioned by a long-term client, and another review references needing an urgent appointment following a pet’s operation.

People

• •Debbie / Deb (vet; role not explicitly stated but discussed as a clinician in reviews): mentioned for being “very knowledgeable,” “super kind,” and for explaining things clearly in an easy-to-understand way (repeated in two separate reviews). Another owner describes her as “down to earth.”
• •Wider team (receptionists, nurses, vets): one review calls out the whole front-to-back experience as friendly, professional, polite and helpful, and notes the practice felt clean, tidy and well organised.

Reviews

4.8 stars from 669 reviews. - Urgent access when needed: one owner reports getting an emergency appointment within 1 hour after contacting the practice following a post-op issue.

• •Clear explanations from clinicians: “Debbie” is repeatedly praised for taking time to explain things in a way that’s easy to understand.
• •Organisation and environment: “clean and tidy” and “well organised” are specifically mentioned.
• •Continuity over years and post-op care: a long-term client describes following Deborah from a previous practice and mentions “love and attention in post operative care.”
• •Pricing mentioned, but not itemised: one review states prices are “exceptionally reasonable,” without giving examples or amounts.