Hope Veterinary Surgery

I have been very fortunate to have had the care and attention of Elie to look after my very poorly dog Lottie. Elie has gone above and beyond caring for Lottie. Lottie is a very scared and fearful dog who is frightened of EVERYTHING, however Lottie trusts her and so do I. All the staff are friendly, separate areas for cats and dogs and large car park. If you are reading reviews to check out Hope Vets I highly recommend you to choose them. You do not realise the care given until a terminal diagnosis is given but judging the care both Lottie and I have had and continue to receive is testament to the caring nature and professionalism of the staff. Continue the good work

My boy Gabriel on his last ever visit here. The staff were amazing, supportive & compassionate with both Gabe & the family that came to say their goodbyes. They have gone above & beyond for us in the last few years in supporting Gabes care so his last few weeks were comfortable. I can never thank them enough.

My first visit for my bogs vacation all positive helpful and friendly staff

Can’t thank the staff at hope vets enough for taking good care of my girl (cane corso)they literally saved her life called and registered her here at 1:15 and she was seen an hour later and received life saving surgery, so thankful to all staff here

There are some people who simply do their job — and then there are people like Debbie, who pour their heart into it. We feel so incredibly lucky to have this vet looking after our pet, because the care our dog receives here goes far beyond medicine — it’s filled with genuine love and compassion. Debbie has a truly special way about her. From the gentle way she greets our dog to the time she takes to reassure us as worried pet parents, she makes every visit feel personal and comforting. She never rushes, never makes us feel like “just another appointment,” and always goes above and beyond to make sure our dog is not only healthy, but happy and at ease. When we’ve been anxious, she’s been patient. When we’ve had questions, she’s been thorough and kind. And when our dog has needed extra attention, Debbie has stepped up without hesitation — checking in, following up, and making sure nothing is ever overlooked. That level of dedication is rare, and it means the world to us. You can see that this isn’t just a profession for her — it’s a calling. Knowing our dog is cared for by someone who treats her like her own brings us so much comfort and gratitude. We are endlessly thankful for Debbie and the entire team for the warmth, expertise, and heartfelt care going above and beyond time and time again. You saved our pets life due to your dedication and passion towards your vocation, thank you

I put one star because I should to put something Very upset because from the very first moment I took my cat in, I was given false hope that he would survive. They prolonged his agony as much as possible just to charge more money. It would have been better to tell me the truth from the beginning when I asked whether my cat was going to survive. Furthermore, when my cat passed away, I was told to call on Monday, which I did, to collect his ashes, but the clinic never called me back. They were quick to send a letter for the bill, yet they never phoned to say anything about my cat. When he was still alive, they called five or six times to give false hope — but afterwards, nothing. I will not trust a clinic like this again. I believe it is better to be honest about the reality of the situation rather than giving false hope.**

Nobody seems to mention how prices have rocketed since moving from trentham to Newstead ?