Longton Vets for Pets

Longton Vets for Pets is described on the Vets4Pets website as a locally owned clinic. Reviews suggest it handles a mix of same-day sick appointments (one owner says they registered and were seen within an hour) and procedures such as spaying, alongside small pet care (a hamster treated rapidly for a prolapsed cheek). Owners also mention ongoing prescription medication, with one noting that the price can change month to month without warning. Experiences appear mixed: several reviews describe prompt care and clear decision-making (including choosing not to run predicted tests), while a small number raise serious concerns about advice given, nail trims, muzzling consent, and sharing medical history during an emergency.

Services

Based on the website summary and the written reviews available

•Preventative care / plans: the website mentions a focus on “preventative plans” (no plan details provided).
•Vaccinations: routine vaccination is explicitly mentioned in a review.
•Nail trimming: one review describes a nail trim appointment (with a negative outcome reported).
•Neutering/spaying: spay procedure is discussed, including pre-procedure checks and sedation/anaesthetic preparation.
•Urgent/same-day illness care: one owner reports being seen within an hour for a “poorly dog.”
•Monitoring and testing for serious illness: one review describes day-long monitoring and tests after a severe seizure (following transfer from an emergency vet).
•Small mammal care: hamster treated for a prolapsed cheek within 15 minutes, with aftercare advice.

Pricing

•One owner reports being told to expect £600–£700 for a day of monitoring/treatment and tests, but ultimately being charged £148 after staff decided some predicted tests were not needed.
•One owner reports prescription medication costs changing month to month, and says changes were not explained until payment.

People

•Amy is named as “really helpful” during a same-day visit where the pet was seen within an hour.
•Jane is thanked for “today’s care” for a pet that “is in there a lot,” suggesting ongoing visits for that animal.
•A review about a hamster visit highlights both the vet (treated the issue quickly) and a nurse (supported an upset owner and gave practical prevention advice), though neither is named.

Reviews

4.1 stars from 487 reviews. - Speed/access: being registered and seen within an hour for a sick dog; a hamster treated within 15 minutes.

•Decision-making around tests/costs: one owner was initially quoted £600–£700 for a day of monitoring and tests after seizures, then charged £148 because staff decided some tests weren’t necessary.
•Handling and consent disputes: one reviewer alleges their dog was muzzled for vaccination “without permission,” and another says staff struggled to examine a nervous dog and discussed muzzling.
•Procedure planning concerns: one spay appointment review describes sedation/anaesthetic preparation followed by cancellation due to a suspected phantom pregnancy, leaving the owner unhappy with the process.
•Aftercare/communication issues raised: one reviewer alleges poor advice around worming led to worms, reports nail trimming caused bleeding cuts that they felt needed treatment, and says the practice refused or delayed sending medical history during an emergency.
•Cost friction: multiple comments mention it can be “costly,” including one owner upset about fluctuating medication prices.

Reviews for Longton Vets for Pets

Note: Showing the 5 most recent Google reviews out of 487 we track in total. Recent reviews may not be representative of overall sentiment.

Laura Harvey

2 months ago

This has always been an amazing vets for my dog and the family. But unfortunately had difficulties after COVID-19 due to no person allowed into the vets when my dog needed to go and that has affected him on a negative way. He did love going to the vets all until 1 experience during COVID-19 which now has made him dislike going. Apart from that it is an amazing vets. My dogs vet has been absolutely brilliant. Still a great vets but now the main upset for me is the cost of the medications he needs and the cost of them changes from month to month and they never tell us when that happens until you are paying for them.

Mark Ellam

3 months ago

Always an efficient and helpful visit..

Gareth Martin

Great vets, lots of parking and inside a Pets at Home store which is very convenient and costly at times

Deby Conway-Cook

4 months ago

Stay away!!!! Poor advice led to my dog getting worms wen the vet said not to worry as my dog didn't really need worming tablets after id struggled to get him to take their big tablets. Put muzzle on my dog for routine vaccination without my permission. My boy is the softest dog going! Having nails trimmed led to 2 paws badly cut, the vet stating the heavy bleeding will stop on its own. I had to demand it be treated to avoid getting infected Had an emergency in Devon, they refused to send dogs history via email to the emergency vets. Requested history to be sent to my email address (as signed and agreed with vets policy) this morning due to an emergency....Still waiting over 6 hours later!!!!! Moved premises to inside a store .... Would not like to take my end of life pet there. No privacy if ur upset. Absolutely terrible vets

Cheryl Chadwick

Great service today for my poorly dog. Called them, registered and was seen within an hour. Amy was really helpful and we were seen by a very patient and knowledgable vet. I will certainly be recommending! Thank you

6 months ago

Jade Mountford

Couldn’t be happier with vets for pets longton, my little Nala receives the best care and she’s in there a lot, thank you to all the staff for being amazing 😊 thank you to Jane for todays care

Cliff Brown

I wouldn't give this vets practice even 1 star, we took our little dog in to be spayed, on their recommendation we waited the recommended time from her last season then made an appointment for a pre procedure check, all was well and an appointment for the procedure was made, we took her in at the appointed date and she was examined and given a sedative to relax her, we were told all was well and she was taken in for her pre op checks prior to full anaesthetic, later that morning my wife was called and told they couldn't carry out the operation as she was having a phantom pregnancy we were told to collect her in a couple of hours as she had been anaesthetised and was in recovery, to see were fuming is an understatement our dog was examined twice before anaesthetic then when she was asleep they examined her again and said she was having a phantom pregnancy and refused to carry out the operation, the staff did not interact with our dog and said she was difficult to examine and they would need to muzzle her and the our dog was the main reason they couldn't carry out the operation KEEP AWAY FROM THIS PRACTICE AS WE ARE NOT CONVINCED THE STAFFKNOW WHAT THEY ARE DOING AND DONT REALLY KNOW HOW HOW TO HANDLE A NERVOUS ANIMAL.

Bromwyn Goodwin

2 years ago

I took our elderly hamster Dumpling in this evening and they treated his prolapsed cheek within 15 minutes. Can’t thank or recommend them enough! The vet got him seen and fixed him up straight away and the nurse was so kind to me as I was so upset and gave me great advice on how to avoid the same issue in the future. He’s happily back in his bed without too much disruption. Amazing!

Joanna FITZPATRICK

3 years ago

My dog Frankie was transferred here after a very rough night at the emergency vets following a severe seizure. She was staying all day and was being monitored and having tests. All staff were brilliant and the vet was very caring and even before her shift started was asking about Frankie on her way in. I was advised on arrival that the cost of the day's treatment would be £600-£700. On picking up a much better Frankie, I was asked to pay £148. The vet informed me that when monitoring Frankie it was decided she didn't need some of the tests predicted. I can not thank the team enough for the fact we have Frankie home and well and with the little humans she adores. Jo