Longton Vets for Pets – Vets in Stoke-On-Trent
Clinic Overview
Longton Vets for Pets is a Vets4Pets clinic in Stoke-on-Trent. It offers a broad range of care, including same-day sick appointments, routine appointments, procedures such as spaying, and treatment for small pets. Recent feedback is mostly positive about kind staff, good communication and quick access, though a smaller number of reviews raise concerns about handling, emergency communication, privacy in the in-store setting, and fluctuating medication prices.
Services
- •Routine, preventative and everyday medical care: the clinic offers routine appointments and preventative support, with reviews mentioning vaccinations, repeat medication, regular follow-up visits, and treatment for issues such as diarrhoea in a kitten.
- •Urgent appointments for unwell pets: owners describe prompt help for sick animals, including a dog that was registered and seen within an hour on the same day.
- •Procedures and diagnostic care: reviews mention spaying, pre-procedure checks, sedation and anaesthetic preparation, and day-long monitoring and testing after a severe seizure following transfer from an emergency vet.
- •Care for small pets as well as dogs and cats: the clinic has been praised for treating a hamster with a prolapsed cheek within 15 minutes and giving practical aftercare advice.
- •Handling, nursing and reception support: reviews highlight gentle handling, patient examinations for nervous pets, nail trimming, attentive reception staff, and reassuring nursing support for upset owners.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Reviews on cost are mixed: some owners describe the clinic as expensive or point to changing medication prices, while one reviewer mentioned a discount on a first visit.
People
- •Michal is repeatedly praised as a kind, knowledgeable vet who supported an owner through an elderly dog’s serious illness and later recognised them when they returned with a new puppy.
- •Amy is thanked for being really helpful during a same-day visit for a poorly dog.
- •Jane is thanked for a pet’s care during an ongoing run of visits.
- •Reviews also mention attentive reception staff, a patient and knowledgeable vet, and a kind nurse who reassured an owner during a hamster emergency.
Reviews
Google reviews average 4.2/5 from 518 reviews.
- •Many recent reviewers describe the team as kind, caring and willing to listen, with praise for gentle handling and friendly reception staff.
- •Speed and efficiency come up regularly, including same-day help for a poorly dog and prompt treatment for small pets.
- •Owners also mention practical positives such as helpful communication, convenient parking, and the clinic’s location inside a Pets at Home store.
- •Cost remains a recurring theme in some reviews, especially around medication prices, while a smaller number of negative comments raise concerns about consent, nail-trim injuries, emergency sharing of records, and privacy in the in-store setting.
