Goldenhill Vets4Pets Ltd – Vets in Stoke-On-Trent
Clinic Overview
Goldenhill Vets4Pets Ltd is a Vets4Pets practice in Stoke-on-Trent with facilities for in-house diagnostics and surgery, including an in-house laboratory, operating theatre, hospital ward, isolation unit, separate dog and cat wards, digital X-ray, and ultrasound. The clinic lists a broad medical and surgical scope, including orthopaedics, airway surgery, cruciate surgery, fracture repair, dentistry, and ear surgery. Recent feedback is largely positive, with examples of short-notice appointments, clear explanations, and kind reception support, alongside a small number of complaints about staff manner and one missed quote request.
Goldenhill Vets4Pets Ltd is a Vets4Pets practice in Stoke-on-Trent with facilities for in-house diagnostics and surgery, including an in-house laboratory, operating theatre, hospital ward, isolation unit, separate dog and cat wards, digital X-ray, and ultrasound. The clinic lists a broad medical and surgical scope, including orthopaedics, airway surgery, cruciate surgery, fracture repair, dentistry, and ear surgery. Recent feedback is largely positive, with examples of short-notice appointments, clear explanations, and kind reception support, alongside a small number of complaints about staff manner and one missed quote request.
Services
- •Diagnostics and monitoring: in-house testing includes biochemistry, haematology, and blood pressure monitoring, supported by an in-house laboratory.
- •Imaging: digital X-ray and ultrasound are listed.
- •Surgery and procedures: the clinic lists orthopaedics, airway surgery, cruciate surgery, fracture repair, ear surgery, and dentistry.
- •Routine and preventive care: microchipping, prescriptions, and a nurse clinic, including a weight clinic.
- •Travel and certification: Animal Health Certificates are listed.
- •Facilities: the website mentions an operating theatre, hospital ward, isolation unit, and separate dog and cat wards.
- •Recent care examples from reviews: owners describe being fitted in the same morning for a worsening cat mouth abscess, with treatment including an antibiotic injection and a week of medication, and a same-day eye appointment for a dog with a corneal ulcer.
- •Out-of-hours: when the clinic is closed, emergency care is provided through Vets Now Stoke on Trent.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review feedback on cost is limited, but one owner described the practice as reasonably priced, while another complained that a requested quote was not provided.
People
- •Kate Green (Veterinary Surgeon & Joint Venture Partner): praised in recent reviews for being very gentle during check-ups and vaccinations for three chihuahuas.
- •Alex Harvey (Veterinary Surgeon & Joint Venture Partner): named in one recent negative review that criticised his manner and handling approach with a dog during treatment.
- •Christopher Lally (Veterinary Surgeon, MRCVS): listed on the clinic website.
- •Ella Clarke (Head Veterinary Nurse): listed on the clinic website.
- •Sam Edwards (Registered Veterinary Nurse, RVN): listed on the clinic website.
- •Reception team: repeatedly praised in reviews as kind, helpful, welcoming, and considerate.
Reviews
4.7 stars from 412 Google reviews.
- •Recent feedback is mostly positive, with owners praising friendly staff, helpful receptionists, and a generally caring atmosphere.
- •Several reviews highlight quick access to appointments, including being seen the same morning for a worsening problem and within half an hour for an eye issue.
- •Owners also mention clear explanations and good routine handling, including gentle care during vaccinations and check-ups.
- •A small number of lower-rated reviews mention rude or disrespectful interactions, including one complaint about not being given a requested quote.
