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- •Stuart — praised for helping with two horses, with one owner describing him as an outstanding vet. - Bernardo and Robin — thanked for treating a difficult eye ulcer case and for their calm approach and knowledge sharing. - Robin and Niamh — mentioned together for treating a pony named Eddie.
- •Named praise for Debbie/Deborah: She is the staff member mentioned most often, especially for compassion, clear communication and dedication. - Friendly, organised practice: Reviewers describe the clinic as clean, tidy and well organised, and say the team across reception, nursing and veterinary roles is warm and professional. - Responsive when pets need quick help: One owner says they were seen within an hour after raising a post-op problem, and another long-term client praises the standard of post-operative care.
Our Score (44/100)
4.2(287)
Treats:
- •Strong praise for some vets: Paul is repeatedly commended for compassionate, detailed consultations, and another unnamed vet was praised for gentle cat handling and clear explanations. - Communication is a recurring issue: several negative reviews describe poor communication about pets, treatment plans or pricing, and one owner felt different vets gave conflicting advice on the same ongoing problem. - Reception and phone access draw repeated criticism: multiple reviewers mention unanswered calls and describe reception staff as rude, condescending or unhelpful.
Little Rock Equine Vets is an equine practice in Stoke-on-Trent, Staffordshire, founded by Shelley Cook in 2020. The practice focuses on horse care, covering routine preventive work as well as medical investigations and 24/7 emergency veterinary support. It also lists veterinary nurse training among its facilities.